Industry
Service and Maintenance
Services
Discovery
Design
Development
Delivery
Tech Stack
Figma
Spring Boot (Java)
React
Serwizz is an in-house CMMS SaaS platform built at Workspace for service and maintenance teams. It streamlines daily operations, connects planning, field work and reporting in one place, and turns service data into clear dashboards and analytics for better decisions.
01
Intro
75% of companies still depend on outdated manual processes such as paper forms, spreadsheets and fragmented systems. Serwizz replaces those workflows with an in-house SaaS application built for service and maintenance teams. As organisations move away from paper and email, demand for this kind of platform keeps growing and Serwizz is well positioned to bridge the gap between field work, data and decision making.
02
Challenge
The main challenge in developing Serwizz was keeping the platform flexible enough to support very different maintenance workflows while staying intuitive and easy to use. Integration with existing tools and databases adds technical complexity, especially when accurate work-hour tracking and analytics are required. On top of that, scalability and data security remain critical requirements for long-term product growth.
03
Solution
Serwizz is an in-house, all-in-one SaaS CMMS that streamlines service and maintenance operations. The platform brings together digital service reports, structured data management, work-hour tracking and analytics, and adapts to existing workflows so teams gain better control and insight without having to change how they work.
Key CMMS features in Serwizz
Work Hours Tracking
Monitor work hours effortlessly with Serwizz. Ensure accurate timekeeping, optimize resource allocation, and make informed decisions with real-time insights.
AI Assistance
If you are struggling with task management, document summaries, or finding quick answers, Serwizz AI has got you covered with powerful features that help you get things done faster, ask anything you need, and summarize large documents in just seconds.
Task Management
Managing technician schedules, assigning tasks, and keeping track of work plans can be a headache. But Serwizz makes it seamless. Say goodbye to chaos and hello to efficiency!
Manage Your Business Data On The Go
Say goodbye to paperwork and scattered systems — Serwizz centralizes all your service operations in one seamless, real-time platform. Stay organized, enhance efficiency, and make data-driven decisions effortlessly on any device or platform.
Analytics Support
Serwizz provides actionable insights through detailed analytics and performance reports, helping you optimize operations and improve results.
Unlike competitors, Serwizz lets you keep your workflows as they are, without forcing any adjustments. Our system is designed to integrate seamlessly into your operations, providing a tailored experience that fits your business.
Ivan Lovrić
Co-Founder of Serwizz
Collaboration process
Great results follow clear processes, so every step is defined upfront.
Get in touch
Before the offer
Collecting project details and scope from key stakeholders
Discussing budgets and setting general timelines
Introduction to leadership team and our processes
Offer & legal documents
Providing an offer with a detailed breakdown of services and pricing
Sharing additional references and resources upon request
Drafting and signing contracts and other legal documents
Discovery & setup
Creating short and long-term project timelines
Organizing kickoff meetings and workshops for project discovery
Team introduction and communication channels setup
Production & Collaboration
Agile process with incremental deliverables
Regular reviews with stakeholders and Workspace team
Team introduction and communication channels setup
Before the offer
Collecting project details and scope from key stakeholders
Discussing budgets and setting general timelines
Introduction to leadership team and our processes
Offer & legal documents
Providing an offer with a detailed breakdown of services and pricing
Sharing additional references and resources upon request
Drafting and signing contracts and other legal documents
Discovery & setup
Creating short and long-term project timelines
Organizing kickoff meetings and workshops for project discovery
Team introduction and communication channels setup
Production & Collaboration
Agile process with incremental deliverables
Regular reviews with stakeholders and Workspace team
Team introduction and communication channels setup
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