Industry
Marine Engineering
Services
Discovery
Design
Development
Delivery
Tech Stack
Figma
Spring Boot (Java)
React
A web application developed by Workspace to digitise the process of creating service reports for a marine engineering company. Also, the app includes data systematization, analytics, and time tracking features, and it can be used offline.
01
Intro
The goal of this project was to digitise operations in the division responsible for ship servicing and maintenance, raise the service level delivered to clients and streamline daily work. The focus was on a web application that would replace the existing service report, a document used to present and verify completed work and prepare invoices. By modernising these processes, the company aimed to improve efficiency, accuracy and overall service quality.
02
Challenge
The previous workflow relied on manual entry of work hours, overtime control and scattered spreadsheets, which made accurate planning and resource tracking difficult. There was a clear need to centralise work orders, material costs and reporting data in one system, with analytics to support capacity planning and employee rewards. Reports also had to include all relevant information while mobile and web applications simplified access and day-to-day management.
03
Solution
The solution was a web and mobile application that lets service technicians enter data on completed work, used spare parts and work hours in one place. Managers can review and analyse spent hours, control overtime and generate PDF reports with multi-language support. The app also offers offline mode, real-time notifications and built-in analytics, ensuring smooth operation and better resource management even in challenging environments.
Key features of Capax Service Report App
Mobile App
The mobile app lets service technicians input data, track hours, and manage reports on the go, with offline access for uninterrupted use.
Desktop App
The desktop app provides a detailed interface for managing reports, reviewing analytics, and optimizing operations from a larger screen.
Analytics
The analytics feature offers reports and visualizations on performance and productivity, aiding data-driven decision-making.
Digital Service Reports
This feature creates, exports, and archives digital service reports in PDF format, supporting multiple languages for easy client sharing and long-term storage.
Yacht Maintenance and Repair Solution
This solution provides access to yacht service history, equipment lists, and other essential data, streamlining maintenance and repairs for efficient task management and timely service scheduling.
Workspace successfully delivered the project on time and within budget. They ensured constant availability and keenly listened to the client's needs and requirements. The team's effectiveness, talent, professionalism, and sense of ownership were key elements of their work.
Teo Petričević
CEO @Capax
Thanks to Workspace's efforts, the project was completed and reported on time with all requested functionalities. The team was highly productive from a project management standpoint, and internal stakeholders were impressed with the service provider's streamlined processes and work ethic.
Drago Kačunić
COO @Capax
Collaboration process
Great results follow clear processes, so every step is defined upfront.
Get in touch
Before the offer
Collecting project details and scope from key stakeholders
Discussing budgets and setting general timelines
Introduction to leadership team and our processes
Offer & legal documents
Providing an offer with a detailed breakdown of services and pricing
Sharing additional references and resources upon request
Drafting and signing contracts and other legal documents
Discovery & setup
Creating short and long-term project timelines
Organizing kickoff meetings and workshops for project discovery
Team introduction and communication channels setup
Production & Collaboration
Agile process with incremental deliverables
Regular reviews with stakeholders and Workspace team
Team introduction and communication channels setup
Before the offer
Collecting project details and scope from key stakeholders
Discussing budgets and setting general timelines
Introduction to leadership team and our processes
Offer & legal documents
Providing an offer with a detailed breakdown of services and pricing
Sharing additional references and resources upon request
Drafting and signing contracts and other legal documents
Discovery & setup
Creating short and long-term project timelines
Organizing kickoff meetings and workshops for project discovery
Team introduction and communication channels setup
Production & Collaboration
Agile process with incremental deliverables
Regular reviews with stakeholders and Workspace team
Team introduction and communication channels setup
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